PRIVACY POLICY

1. Introduction

Marina Butik respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order, contact us or otherwise interact with our services.

We process personal data in accordance with applicable data-protection legislation, including the General Data Protection Regulation (GDPR), where applicable.

2. Business Information

• Store Name: Marina Butik

• Business Name: Kolka E-Commerce

• Registration Number: 92789900

• Address: Volmolen 13, 2614 LS Delft, The Netherlands

• Email: marinabutikslovenija@gmail.com

• Phone: +31 6 14113353

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Contact and order information

• Name

• Billing and delivery address

• Email address

• Telephone number

• Products purchased and order details

Payment information

Payments are processed through the payment providers made available at checkout. We may receive payment confirmations, transaction references and limited payment-related information. Full payment card details are generally handled by the relevant payment provider rather than stored directly by us.

Technical and usage information

• IP address

• Browser and device information

• Website activity and interaction data

• Cookie identifiers and similar technologies, subject to applicable consent requirements

Customer communications

If you contact us, we may retain the information you provide so we can respond to your enquiry and manage customer service.

4. How We Use Your Information

We may use personal data to:

• Process and fulfil orders.

• Arrange delivery and provide order updates.

• Process payments, refunds and returns.

• Respond to customer enquiries.

• Maintain and improve our website and services.

• Detect and prevent fraud or misuse.

• Comply with legal, accounting and tax obligations.

• Send marketing communications where permitted by law and, where required, with your consent.

We do not use personal data for purposes incompatible with those described in this policy without an appropriate legal basis.

5. Legal Bases for Processing

Where the GDPR applies, we process personal data on one or more of the following legal bases:

• Contract: to process and fulfil your order or take steps at your request before entering into a contract.

• Legal obligation: to comply with applicable legal, tax and accounting requirements.

• Legitimate interests: to operate, secure and improve our business, provided these interests do not override your rights.

• Consent: for activities such as certain marketing communications or non-essential cookies where consent is legally required.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Sharing Personal Data

We may share relevant information with service providers when necessary to operate our business, including:

• Shopify, which provides our e-commerce platform.

• Payment service providers.

• Shipping and fulfilment providers.

• Website analytics and marketing providers, where applicable.

• Professional advisers and public authorities where legally required.

We do not sell your personal data to third parties.

Service providers may process information on our behalf or as independent controllers, depending on the service they provide.

7. International Data Transfers

Some service providers may process personal data outside the European Economic Area.

Where personal data is transferred internationally and the GDPR applies, we will rely on an appropriate legal transfer mechanism where required, such as an adequacy decision or approved contractual safeguards.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage and support marketing activities.

Strictly necessary cookies may be used where permitted by law. Non-essential analytics or advertising cookies will be used in accordance with applicable consent requirements.

You can manage available cookie preferences through our cookie settings, where provided, and through your browser settings. Disabling certain cookies may affect website functionality.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, legal compliance and the resolution of disputes.

Retention periods vary according to the type of information and applicable legal requirements.

10. Your Privacy Rights

Where the GDPR applies, you may have the right to:

• Request access to your personal data.

• Request correction of inaccurate data.

• Request deletion of your data in certain circumstances.

• Request restriction of processing.

• Object to certain processing activities.

• Request data portability where applicable.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with your relevant data-protection supervisory authority.

To exercise your rights, contact us at marinabutikslovenija@gmail.com.

We may need to verify your identity before responding. Some rights are subject to legal exceptions.

11. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.

No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our website is not intended to knowingly collect personal data from children in circumstances where parental consent or other legal requirements apply. If you believe a child has provided personal data inappropriately, please contact us.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date where appropriate.

14. Contact

For questions or requests relating to this Privacy Policy, contact:

• Store Name: Marina Butik

• Business Name: Kolka E-Commerce

• Registration Number: 92789900

• Address: Volmolen 13, 2614 LS Delft, The Netherlands

• Email: marinabutikslovenija@gmail.com

• Phone: +31 6 14113353